Managed IT Support

Save money, work smarter

Our IT Managed Services is designed to give businesses the support and specialist IT Expertise they need on a flexible basis without the expense or management time required to fully resource a permanent in house team.

Every ticket raised is fully tracked, traced and reported. This allows us to consistently deliver solutions on-time to the service level agreement agreed with you, our client.

We actively monitor your network to prevent any issues, identify potential concerns and fix any glitches that we observe while you focus on your business.

It’s time to focus on what you do best. With managed IT support, you can save money and work smarter with a tailored plan that meets the IT needs of your business.

We’ll work with you to create a bespoke plan, make recommendations and design a solution to help your business achieve its IT aims. Crusade’s service boasts all the benefits of an in-house IT team at a fraction of the cost – and our flat-rate pricing structure ensures you’ll be free of unexpected fees.

Proactive Support

One of the major challenges organisations face when maintaining a computer network is trying to predict what will fail and when. With Crusade’s ProActive IT support solution we can prevent many network failures from ever having the chance to impact your business.

Hardware Support

These are preventive and remedial services that physically repair or optimise hardware, including basic installation, contract maintenance and per-incident repair — both on-site and remotely.

Remote Support

One of the experienced Crusade Engineers will be available to create your support ticket and resolve your issues remotely.

Anti Virus

If all you feel you need is a good Anti-Virus, that is fine. We do advise other layers of security but we can provide your AV for you.

Managed Backups

With a managed backup system, Crusade will continuously monitor your system to ensure successful backups are completed as scheduled.

Software Support

Software support services typically include remote troubleshooting capabilities, installation assistance and basic usability assistance.

On-Site Support

If you prefer to physically see an engineer, this is something else we provide. We can visit your site and resolve any IT problems or worries you may have.

Product Training

We are experts when it comes to Microsoft Office Training. We believe we can save you 30 minutes per day in productivity. Just by showing you the secrets in the software you already have.

Apple Support

We can provide Apple Product support. Anything from Mobile, Notebooks to Mac’s.

Telephony Support

In this context the technology is specifically referred to as Internet telephony, or voice over Internet Protocol (VoIP).

Cyber Security

Cyber-Security can be quite scary, especially if you are not doing anything to protect your data. We are experts when it comes to Cyber Security and keeping your network safe.

Office 365

We can provide Business Premium Office 365 and manage all the updates for you.

Remember you don’t have to have all the services we provide. We can create a completely bespoke package for you.

Fill in the form and one of our team will be in touch.

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