We provide onsite maintenance for most types of computers and hardware, including servers, workstations, laptops, and printers.

In the event of hardware failures Crusade will use all resources to limit the amount of downtime and reduce disruption.

We offer flexibility on all our hardware support contracts to meet the specific requirements of every business type. We offer eight working hour response times in our standard contracts, four hour agreements are also available to ensure minimum disruption.

Most hardware support calls are transferred directly to a technical specialist, to ensure user problems or faults are identified immediately. This will allow the engineer to troubleshoot over the phone to avoid unnecessary time waiting for site visits.

In the event of equipment that cannot be repaired on site we will provide a loan replacement (subject to availability) for the duration of the repair in order to reduce system downtime.

We believe it is important to know that any problems you may encounter with network software can be supported quickly and efficiently.

Here at Crusade we are able to provide telephone, remote access and onsite support on all aspects of Microsoft’s operating systems and office software. Our experienced engineers will be able to connect to your network in order to resolve issues or troubleshoot over the telephone depending on the nature of the fault.